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Finding a place to rent can be exciting, but it also comes with a lot of questions. What happens if something breaks in your unit? Can your landlord raise the rent whenever they want? Do you have to let them in whenever they ask? In Ontario, there are clear rules that protect both tenants and landlords — but not everyone knows what those are.

Understanding your rights and responsibilities as a tenant isn't just helpful — it's necessary. Whether you’re renting for the first time or have years of experience, knowing where you stand can prevent problems before they start. In this guide, we’ll break down what you need to know in plain, everyday language so you feel confident and protected in your rental journey.

And if you're planning to move from renting to owning — or are thinking about selling your current home — The Johnson Team is ready to help you take that next step. With years of trusted experience in the Greater Toronto Area, we’ll guide you every step of the way.

Understanding the Residential Tenancies Act (RTA)

In Ontario, the Residential Tenancies Act, 2006 (or RTA for short) is the law that explains how renting should work. It applies to most people living in rental homes and apartments across the province. This law protects both tenants and landlords by laying out what is fair and what is not. If you rent your home, the RTA is what makes sure you’re treated fairly.

The RTA covers things like:

• Rent rules
  
  

• Maintenance and repairs
  
  

• Eviction processes
  
  

• Privacy rules
  
  

• Rent increases
  
  

Knowing about this law gives you power. You don’t need to know every word of it, but understanding the basics helps you avoid problems and protect your rights.

Your Rights as a Tenant in Ontario

Tenants in Ontario have important rights that are protected by law. Here are the most important ones:

1. Right to a Safe and Livable Home

Your landlord must make sure your home is clean, safe, and in good shape. That means:

• No leaks, pests, or mould
  
  

• Working heat in the winter
  
  

• Safe doors and windows
  
  

• Functioning appliances, if included
  
  

Even if the problem started before you moved in, your landlord must fix it. You can contact your city’s property standards department if the landlord doesn’t respond.

2. Right to Privacy

Landlords can’t just walk into your unit whenever they want. By law, they must:

• Give at least 24 hours' written notice
  
  

• Say why they need to enter
  
  

• Only come in between 8 a.m. and 8 p.m.
  
  

There are a few exceptions — like emergencies (fire, flooding, etc.) — but otherwise, your home is your private space.

3. Right to Be Free from Discrimination

The Ontario Human Rights Code protects tenants from being treated unfairly. A landlord cannot refuse to rent to you based on:

• Race, religion, gender, age
  
  

• Family status (like having kids)
  
  

• Disability
  
  

• Sexual orientation
  
  

If you feel you've been treated unfairly, you can file a complaint with the Human Rights Tribunal of Ontario.

4. Right to Challenge an Eviction

A landlord can only evict you for legal reasons, like:

• Not paying rent
  
  

• Damaging the property
  
  

• Disturbing other tenants
  
  

Even then, you must get proper written notice, and you have the right to a hearing at the Landlord and Tenant Board. You cannot be forced out without this legal process.

5. Rent Increase Protection

Your landlord can only raise your rent once every 12 months, and they must:

• Give you 90 days’ written notice
  
  

• Follow the annual rent increase guideline set by the government (2.5% in 2025)
  
  

This rule does not apply to units built or occupied after November 15, 2018, so check if your home is exempt.

Your Responsibilities as a Tenant in Ontario

Just like tenants have rights, they also have important responsibilities to keep the rental relationship working smoothly.

1. Pay Your Rent on Time

Paying rent in full and on time is your biggest responsibility. If you miss a payment:

• Your landlord can give you a legal notice
  
  

• You could face eviction if it continues
  
  

If you’re having trouble, talk to your landlord early — don’t wait until you’re already behind.

2. Keep Your Place Clean

Tenants must keep their home reasonably clean. This includes:

• Taking out the garbage
  
  

• Keeping kitchens and bathrooms clean
  
  

• Avoiding damage from neglect (like leaving windows open during rain)
  
  

3. Don’t Damage the Property

If you or your guests break something, you’re responsible for fixing or paying for it. Regular wear and tear is fine, but broken windows, holes in walls, or damaged floors are your responsibility.

4. Be Respectful to Neighbours

Tenants must avoid disturbing other people living in or near the building. This means:

• No loud music late at night
  
  

• Keeping pets under control
  
  

• Avoiding fights or yelling
  
  

Landlords can evict tenants for disturbing the peace, especially if complaints continue.

5. Follow the Lease and the Law

Always read your lease carefully. You are expected to:

• Follow the rules listed in the lease
  
  

• Avoid illegal activity (like drug dealing or property damage)
  
  

• Ask before making big changes (like painting walls or installing appliances)
  
  

What to Do If You Have a Problem

Not every landlord-tenant relationship is smooth. If you run into trouble, here’s where to turn:

Talk to Your Landlord First

Many problems can be solved by simply talking. Be polite and explain your issue clearly. Keep records of any emails or texts.

Contact the Landlord and Tenant Board

If things can’t be solved, you can apply to the Landlord and Tenant Board (LTB) for help. They can:

• Make legal decisions
  
  

• Help solve disputes
  
  

• Explain your rights
  
  

You can file forms online or call their hotline.

The Takeaway

Renting a home in Ontario comes with real rights and responsibilities. From knowing how much notice your landlord must give before entering your unit, to understanding when rent can legally be increased, being informed protects you and helps you make smart choices. At the same time, following your responsibilities — like paying rent on time and taking care of your unit — builds a stronger relationship with your landlord and avoids unnecessary conflict.

If you’re getting ready to buy your first home or thinking about selling your property, there’s no better team to have on your side than The Johnson Team. With unmatched local knowledge, honest advice, and a track record of success, we make real estate feel simple. Whether you’re ready to house hunt or want to know what your home is worth, contact us today to get started with an agent who puts your goals first.